{"id":1053,"date":"2011-12-06T06:26:33","date_gmt":"2011-12-06T14:26:33","guid":{"rendered":"http:\/\/50.97.218.50\/?page_id=1053"},"modified":"2026-04-08T18:16:19","modified_gmt":"2026-04-08T22:16:19","slug":"privacy","status":"publish","type":"page","link":"https:\/\/pantheon.veeva.com\/ap\/privacy\/","title":{"rendered":"Veeva and Privacy"},"content":{"rendered":"<p>\n  Updated: <strong> April 8, 2026<\/strong><br \/>\n  Veeva Systems is committed to maintaining a privacy program that is designed around trust, transparency and respecting your rights in your personal information. This privacy notice describes how we process personal information, including what information we collect, why we collect it, how we use it, how we may share it, and your controls over your personal information.  Veeva Systems Inc. is the data controller for Veeva\u2019s products and services.\n<\/p>\n<\/p><\/div>\n<p><\/main> <!-- end veeva2024 styles --><\/p>\n<div class=\"container\" style=\"max-width:1120px;margin:auto;padding:0 20px;margin-bottom:80px;\">\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq1\">\n<div>Scope<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq1\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>This privacy notice describes the personal information that we process as part of:\n\t\t<\/p>\n<ul>\n<li>Our websites where this privacy notice is provided,<\/li>\n<li>Veeva-sponsored events and marketing activities,<\/li>\n<li>Engaging with representatives of our customers, suppliers and prospective customers and suppliers, and\n<li>Our products.\n\t\t<\/ul>\n<p>Our Job Applicant Data Privacy Notice can be found by visiting <a href=\"https:\/\/careers.veeva.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">careers.veeva.com<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq2\">\n<div>Information We Collect<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq2\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Websites.<\/strong> When you visit our websites, we collect the following types of information.<\/p>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th>Category of Information<\/th>\n<th>Description <\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"30%\">\n\t\t\t\tDevice &#038; Usage\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWe collect device and usage information such as<br \/>\n\t\t\t\tcookie records, browser type, internet service<br \/>\n\t\t\t\tprovider (ISP), device IP address, operating<br \/>\n\t\t\t\tsystems and versions,<br \/>\n\t\t\t\tdevice motion data, web beacons and clickstream<br \/>\n\t\t\t\tdata.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tRegistration\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWhen you create an account, respond to surveys,<br \/>\n\t\t\t\tregister for events, subscribe to publications,<br \/>\n\t\t\t\tor engage in any similar activities through our<br \/>\n\t\t\t\twebsites, we collect information that you<br \/>\n\t\t\t\tprovide through that process, such as your name,<br \/>\n\t\t\t\temail address, phone number, username and<br \/>\n\t\t\t\tpassword, job title and survey responses.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tAccount Verification\n\t\t\t  <\/td>\n<td>\n\t\t\t\tIf you log into an account you\u2019ve created with<br \/>\n\t\t\t\tus, we collect your IP address, username and<br \/>\n\t\t\t\tpassword, and other related information we need<br \/>\n\t\t\t\tto verify you are the account owner, before<br \/>\n\t\t\t\tallowing you to access that account.\n\t\t\t  <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Events and Marketing.<\/strong><br \/>\n\t\t  When you register to attend a Veeva-sponsored event, such as<br \/>\n\t\t  a webinar, summit or forum, or subscribe to our publications<br \/>\n\t\t  and newsletters, we collect the following types of<br \/>\n\t\t  information about you. <\/p>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th> Category of Information <\/th>\n<th> Description <\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"30%\">\n\t\t\t\tRegistration\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWhen you create an account, respond to surveys, register for events,<br \/>\n\t\t\t\tsubscribe to publications, or engage in any similar activities through<br \/>\n\t\t\t\tour websites, we collect information that you provide through that<br \/>\n\t\t\t\tprocess, such as your name, email address, phone number, username and<br \/>\n\t\t\t\tpassword, job title, survey responses and profile photos.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tAccount Verification\n\t\t\t  <\/td>\n<td>\n\t\t\t\tIf you log into an account you\u2019ve created with<br \/>\n\t\t\t\tus, we collect your IP address, username and<br \/>\n\t\t\t\tpassword, and other related information we need<br \/>\n\t\t\t\tto verify you are the account owner, before<br \/>\n\t\t\t\tallowing you to access that account.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tTransactional\n\t\t\t  <\/td>\n<td>\n\t\t\t\tIf there is a fee for the event you have<br \/>\n\t\t\t\tregistered for, we will collect information that<br \/>\n\t\t\t\tallows us to collect and process your payment<br \/>\n\t\t\t\twhich may include your bank account information<br \/>\n\t\t\t\tor credit or debit card number.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tAttendance\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWhen you attend a Veeva-sponsored event, we collect information about<br \/>\n\t\t\t\tthe events you attend and how you engage with us and other event<br \/>\n\t\t\t\tsponsors during the event. We may also take video recordings and<br \/>\n\t\t\t\tphotographs during the event that may include your likeness.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tPublic Forums\n\t\t\t  <\/td>\n<td>\n\t\t\t\tIf you engage in our public forums, we collect<br \/>\n\t\t\t\tinformation you provide such as your public<br \/>\n\t\t\t\tposts.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tDevice &#038; Usage\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWhen you attend an online event and access our<br \/>\n\t\t\t\tpublications and newsletters, we collect device<br \/>\n\t\t\t\tand usage information such as cookie records,<br \/>\n\t\t\t\tbrowser type, internet service provider (ISP),<br \/>\n\t\t\t\tdevice IP address, operating systems and<br \/>\n\t\t\t\tversions, advertising identifiers, device motion<br \/>\n\t\t\t\tdata, web beacons and clickstream data.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tTravel Accommodations\n\t\t\t  <\/td>\n<td>\n\t\t\t\tFor in-person events, we may assist with your<br \/>\n\t\t\t\ttravel and hotel arrangements and in these<br \/>\n\t\t\t\tcases, we collect information from you to enable<br \/>\n\t\t\t\tus to provide this assistance such as airline<br \/>\n\t\t\t\tand flight information, lodging and dates of<br \/>\n\t\t\t\ttravel.<\/p>\n<p>\t\t\t\tWe do not collect precise geolocation<br \/>\n\t\t\t\tinformation.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Representatives of Customers,<br \/>\n\t\t\tSuppliers and Prospective Customers and Suppliers.<br \/>\n\t\t  <\/strong> If you are a representative of a Veeva customer,<br \/>\n\t\t  supplier or prospective customer or supplier, we collect the<br \/>\n\t\t  following types of information about you. <\/p>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th> Category of Information <\/th>\n<th> Description <\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"30%\">\n\t\t\t\tProfessional Identity &#038; Contact\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWe collect information such as your name, email<br \/>\n\t\t\t\taddress, phone number, gender, membership in<br \/>\n\t\t\t\tprofessional associations, unique identification<br \/>\n\t\t\t\tnumber assigned to your profession (such as NPI<br \/>\n\t\t\t\tand license number) and the name, size and<br \/>\n\t\t\t\tlocation of the company you work for and your<br \/>\n\t\t\t\trole within it.\n\t\t\t  <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Our Products.<\/strong><\/p>\n<p>As part of our <a href=\"https:\/\/www.veeva.com\/ap\/products\/data-cloud\/\"> data<br \/>\n\t\t\tproducts<\/a>,<br \/>\n\t\t  we collect the following types of personal information related to the professional<br \/>\n\t\t  identity of healthcare providers and other industry professionals and stakeholders. The actual information we collect may vary based on applicable laws, which differ depending on where you live.\n\t\t<\/p>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th> Category of Information <\/th>\n<th> Description <\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"30%\">\n\t\t\t\tProfessional Identity &#038; Contact\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWe collect information such as your name, email<br \/>\n\t\t\t\taddress, phone number, gender, membership in<br \/>\n\t\t\t\tprofessional associations, unique identification<br \/>\n\t\t\t\tnumber assigned to your profession (such as NPI<br \/>\n\t\t\t\tand license number) and the name, size and<br \/>\n\t\t\t\tlocation of the company you work for and your<br \/>\n\t\t\t\trole within it.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tProfessional Activity\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWe collect information about your professional activity such as your<br \/>\n\t\t\t\tspecialty, educational background, contributions to events,<br \/>\n\t\t\t\tparticipation in clinical trials, publications and publicly available<br \/>\n\t\t\t\tcollaborations between you and other professionals or companies in the<br \/>\n\t\t\t\tlife sciences industry context.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tProfessional Social Media\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWe collect professional social media information<br \/>\n\t\t\t\tsuch as hyperlinks to professional network sites,<br \/>\n\t\t\t\tposted content, handles, tweets, hashtags,<br \/>\n\t\t\t\tlikes, followers and mentions.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tProfessional Images and Recordings\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWe collect publicly available video recordings<br \/>\n\t\t\t\tand photographs.\n\t\t\t  <\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tInferences\n\t\t\t  <\/td>\n<td>\n\t\t\t\tWe collect inferences, such as your interests<br \/>\n\t\t\t\tand engagement preferences, that may be drawn<br \/>\n\t\t\t\tfrom the above identifiers.\n\t\t\t  <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>We may combine your information with anonymised data files to help improve decisions<br \/>\n\t\t  on how to interact with you and other healthcare professionals.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq3\">\n<div>How We Collect Information<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq3\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Websites.<\/strong> When you visit our<br \/>\n\t\t  websites, we collect your information directly from you and<br \/>\n\t\t  indirectly from you by observing your actions on our website or<br \/>\n\t\t  from your devices. This includes collecting information using<br \/>\n\t\t  analytic tools and other tracking technologies. Please see our<br \/>\n\t\t  <a href=\"#faq6\" id=\"cookieslink\" data-toggle=\"collapse\"> Cookie Notice<\/a> for more<br \/>\n\t\t  information.\n\t\t<\/p>\n<p><strong>Events and Marketing.<\/strong><br \/>\n\t\t  When you register to attend a Veeva-sponsored event or subscribe to our publications<br \/>\n\t\t  and newsletters, we collect your information from you when you register, as directed<br \/>\n\t\t  by you during the registration process, as you engage with us and as you participate<br \/>\n\t\t  in activities and forums we provide.<\/p>\n<p><strong>Representatives of Customers,<br \/>\n\t\t\tSuppliers and Prospective Customers and Suppliers.<br \/>\n\t\t  <\/strong>If you are a representative of a Veeva customer, supplier or prospective<br \/>\n\t\t  customer or supplier, we collect your information directly from you, your employer,<br \/>\n\t\t  our customers and suppliers and from publicly available websites such as LinkedIn.\n\t\t<\/p>\n<p><strong>Our Products.<\/strong> As part of<br \/>\n\t\t  our <a href=\"https:\/\/www.veeva.com\/ap\/products\/data-cloud\/\">data products<\/a>, we<br \/>\n\t\t  collect personal information about healthcare providers and other industry<br \/>\n\t\t  professionals and stakeholders from publicly available sources including government<br \/>\n\t\t  and public records, association websites, institutional websites (hospitals,<br \/>\n\t\t  universities, medical facilities), medical databases and registries, and other<br \/>\n\t\t  online professional profiles and web sources related to your professional activity.<br \/>\n\t\t  We may also collect personal information directly from you, your employer and affiliates, our customers and suppliers who license data to us.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq4\">\n<div>Why We Collect Information and How We Use It<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq4\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Websites.<\/strong> When you visit<br \/>\n\t\t  our websites, we collect your information to help us<br \/>\n\t\t  understand how you interact with us, to provide you with<br \/>\n\t\t  relevant information and services, and to help us to ensure<br \/>\n\t\t  our websites are working as designed. This includes<br \/>\n\t\t  processing personal information as necessary to analyse,<br \/>\n\t\t  improve and optimise the delivery and use of our websites<br \/>\n\t\t  and their security.<\/p>\n<p><strong>Events and Marketing.<\/strong> When<br \/>\n\t\t  you register to attend a Veeva-sponsored event or subscribe<br \/>\n\t\t  to our publications and newsletters, we collect your<br \/>\n\t\t  information to:<\/p>\n<ul>\n<li>provide you with the experience and information you\u2019ve<br \/>\n\t\t\tregistered for or subscribed to; <\/li>\n<li>inform you of other events or information we believe you<br \/>\n\t\t\tmay be interested in; <\/li>\n<li>analyse and improve our events and campaigns;\n<li>personalise your content and experiences; and <\/li>\n<li>enable our suppliers, who are also participating in<br \/>\n\t\t\tthe Veeva-sponsored event, to contact you about<br \/>\n\t\t\ttheir related products and services. <\/li>\n<\/ul>\n<p><strong>Representatives of<br \/>\n\t\t\tCustomers, Suppliers and Prospective Customers and<br \/>\n\t\t\tSuppliers.<\/strong> If you are a representative of a<br \/>\n\t\t  Veeva customer, supplier or prospective customer or<br \/>\n\t\t  supplier, we collect information about you to allow us<br \/>\n\t\t  to provide you with information about us, the products,<br \/>\n\t\t  services and events we offer, and how we may work<br \/>\n\t\t  together.<\/p>\n<p><strong>Our Products.<\/strong> As part<br \/>\n\t\t  of our <a href=\"https:\/\/www.veeva.com\/ap\/products\/data-cloud\/\">data products<\/a>,<br \/>\n\t\t  we collect personal information about healthcare<br \/>\n\t\t  organisations, healthcare providers, and other industry<br \/>\n\t\t  professionals and stakeholders for the purpose of<br \/>\n\t\t  enabling our customers to provide up-to-date scientific<br \/>\n\t\t  and medical information or promotional materials to relevant organisations and<br \/>\n\t\t  individuals and to facilitate our customers\u2019<br \/>\n\t\t  understanding of and improving their communication with<br \/>\n\t\t  such organisations and individuals.<\/p>\n<p><strong>Automated Processing<\/strong>. We do not make decisions about you which have legal or<br \/>\n\t\t  similarly significant effects on you, based solely on the automated processing,<br \/>\n\t\t  including profiling, of your data.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq5\">\n<div>Sharing Your Information <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq5\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>We may share personal information internally and with<br \/>\n\t\t  our subsidiaries and third parties for the following<br \/>\n\t\t  purposes: <\/p>\n<ul>\n<li>to support the purposes described in the section<br \/>\n\t\t\tabove entitled \u201cWhy We Collect Information and<br \/>\n\t\t\tHow We Use It\u201d; <\/li>\n<li>to enable third parties to provide services on<br \/>\n\t\t\tour behalf; <\/li>\n<li>to comply with applicable law, legal obligations<br \/>\n\t\t\tand valid legal processes such as search<br \/>\n\t\t\twarrants, subpoenas, or court orders; <\/li>\n<li>as necessary to establish, exercise or defend<br \/>\n\t\t\tagainst potential, threatened or actual<br \/>\n\t\t\tlitigation; <\/li>\n<li>when we believe in good faith that disclosure is<br \/>\n\t\t\tnecessary to protect our rights, protect your<br \/>\n\t\t\tsafety or the safety of others, or investigate<br \/>\n\t\t\tor prevent fraud or other illegal activity;<\/li>\n<li>in connection with a merger, sale or asset<br \/>\n\t\t\ttransfer; and<\/li>\n<li>for additional purposes with your consent, where<br \/>\n\t\t\tconsent is required by law.<\/li>\n<\/ul>\n<p>When we share your personal information, we will take reasonable steps to ensure that we only share the minimum personal information necessary for the specific purpose and circumstance.<\/p>\n<p>We may provide bulletin boards, blogs, or chat rooms<br \/>\n\t\t  on our websites. Any personal information you choose<br \/>\n\t\t  to submit in such a forum may be read, collected, or<br \/>\n\t\t  used by others who visit these forums and may be<br \/>\n\t\t  used to send you unsolicited messages. We are not<br \/>\n\t\t  responsible for the personal information you choose<br \/>\n\t\t  to submit in these forums.<\/p>\n<p>We may post lists of customers and testimonials on<br \/>\n\t\t  our websites that contain information such as<br \/>\n\t\t  customer names and titles. We obtain the consent of<br \/>\n\t\t  each customer prior to posting any information on<br \/>\n\t\t  such a list or posting testimonials. To request<br \/>\n\t\t  removal of your personal information from our blog<br \/>\n\t\t  or forum or to have your testimonials removed,<br \/>\n\t\t  contact us at <a href=\"mailto:privacy@veeva.com\">privacy@veeva.com<\/a>.<\/p>\n<p><strong>Our Products.<\/strong><\/p>\n<p>As part of our <a href=\"https:\/\/www.veeva.com\/ap\/products\/data-cloud\/\">data<br \/>\n\t\t\tproducts<\/a>, we also share personal<br \/>\n\t\t  information with pharmaceutical, biotechnology and<br \/>\n\t\t  medical device companies (the life sciences<br \/>\n\t\t  industry) to allow those companies to provide you<br \/>\n\t\t  with scientific information about their products and<br \/>\n\t\t  services and as required by applicable law. <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq6\">\n<div>Cookie Notice <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq6\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<h2>Scope<\/h2>\n<p>We use information-gathering tools, such as cookies, pixels and web beacons, to collect information about you as you navigate our websites. These technologies are used in analyzing trends, administering the site, tracking users\u2019 movements around the site and to gather demographic information about our user base.<\/p>\n<h2>Cookies<\/h2>\n<p>When you visit our website, our website asks your browser to store small text files called \u201ccookies\u201d on your device. Cookies are used to collect information about you, your preferences or your device. <\/p>\n<p>We only use strictly necessary cookies on our website. You cannot deactivate our use of strictly necessary cookies because these cookies are deployed to ensure the proper functioning of our website. These cookies do not store any personally identifiable information.<\/p>\n<p>You can delete all cookies that are stored in your browser, and you can set most browsers to prevent them from being placed. If you do this, you may have to manually adjust some preferences every time you visit the website and some services and functionalities may not work. Please note that your choices are specific to the website you are navigating and to the device and browser you are using. For more information about how cookies work, see <a href=\"https:\/\/www.aboutcookies.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">aboutcookies.org<\/a>.<\/p>\n<h2>Web Beacons and Similar Technologies<\/h2>\n<p>We use web beacons and similar technologies to understand how you use our websites and interact with emails from us and to improve our websites and email communications. Web beacons are clear electronic images that help us understand what content you have accessed. Web beacons do not place information on your device, but they may work in conjunction with cookies to monitor website activity. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to one of our websites.<\/p>\n<h2>Global Privacy Controls<\/h2>\n<p>Global Privacy Controls are mechanisms that allow you to opt out of the sale of your personal information or the use of your personal information for targeted advertising purposes. If you turn on a Global Privacy Control setting and we detect an opt out preference signal, we will honor that preference.<\/p>\n<\/p><\/div>\n<p> <!-- end .faq-text -->\n\t<\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq7\">\n<div>Retaining Your Information <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq7\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Websites and Apps.<\/strong> We only keep your information for as long as it is necessary and relevant for the purposes described in this privacy notice. We retain your information for two years only (or as otherwise required by law).<\/p>\n<p><strong>Events and Marketing.<\/strong> We only keep your information for as long as it is necessary and relevant for the purposes described in this privacy notice. <\/p>\n<p><strong>Representatives of Customers, Suppliers and Prospective Customers and<br \/>\n\t\t\tSuppliers.<\/strong> We retain your information for as long as your account is<br \/>\n\t\t  active, as needed to provide you services, and as necessary to comply with our legal<br \/>\n\t\t  obligations, resolve disputes, enforce our agreements, or as otherwise reasonably<br \/>\n\t\t  necessary for our business purposes. <\/p>\n<p><strong>Our Products.<\/strong> As part of our <a href=\"https:\/\/www.veeva.com\/products\/data-cloud\/\" target=\"_blank\" rel=\"noopener noreferrer\">data products<\/a>,<br \/>\n\t\t  we keep your information for 10 years after you are no longer professionally active.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq8\">\n<div>Your Controls<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq8\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>We offer you certain controls over your information.<br \/>\n\t\t  These controls may include the right to access,<br \/>\n\t\t  delete, correct, transfer and opt-out or object to<br \/>\n\t\t  the processing of your information. If you choose to<br \/>\n\t\t  exercise your rights, we will respond to your<br \/>\n\t\t  request in accordance with applicable laws, which<br \/>\n\t\t  may vary depending on where you live. <\/p>\n<p>If you wish to exercise your privacy rights, click<br \/>\n\t\t  <a href=\"https:\/\/privacyportal.onetrust.com\/webform\/3d676ed2-16b1-4c48-97f8-a911923a3adf\/a0df0a98-d990-40ff-9bdb-35b5f9e06620\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> or contact us at <a href=\"mailto:privacy@veeva.com\">privacy@veeva.com<\/a>. In order to<br \/>\n\t\t  process your request, we require certain information<br \/>\n\t\t  about you. We will only use this information to<br \/>\n\t\t  verify your identity and facilitate the processing<br \/>\n\t\t  of your request. We may require you to provide proof of your identity. You may use<br \/>\n\t\t  an authorised agent to submit a request on your behalf. Your authorised agent must<br \/>\n\t\t  have your signed permission or power of attorney to submit a request on your behalf.<br \/>\n\t\t  There may be times when we are<br \/>\n\t\t  unable to fulfill your request; in those cases, we<br \/>\n\t\t  will let you know why we are unable to fulfill your<br \/>\n\t\t  request, subject to applicable law.\n\t\t<\/p>\n<p>To unsubscribe from Veeva marketing emails, click on<br \/>\n\t\t  the \u201cunsubscribe\u201d link located on the bottom of the<br \/>\n\t\t  email. Please note that customers cannot opt out of<br \/>\n\t\t  receiving transactional emails related to the use of<br \/>\n\t\t  Veeva\u2019s products and services. <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq9\">\n<div>Children&#8217;s Privacy<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq9\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>Our websites and services are not designed for or directed at children, and we do not knowingly collect personal information from children under the age of 13. If you believe we may have mistakenly collected the personal information of a minor without appropriate consent, please contact us using the methods described in the <a href=\"#faq15\" data-toggle=\"collapse\" id=\"contactUs\">\u201cContact Us\u201d<\/a> section and we will investigate and promptly address the issue.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq10\">\n<div>Security <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq10\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>We maintain a privacy and security program with<br \/>\n\t\t  technical, physical and organisational safeguards<br \/>\n\t\t  designed to protect against the wrongful access, use<br \/>\n\t\t  or disclosure of personal information, and to<br \/>\n\t\t  provide a level of security which we believe is<br \/>\n\t\t  appropriate to the risk our processing of your<br \/>\n\t\t  personal information poses to your privacy. We<br \/>\n\t\t  regularly review and modify our security measures to<br \/>\n\t\t  reflect changing technology, laws and regulations,<br \/>\n\t\t  risk, industry and security practices and other<br \/>\n\t\t  business needs. More information about our security<br \/>\n\t\t  program can be found <a href=\"https:\/\/www.veeva.com\/ap\/trust\/\"> here<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq11\">\n<div>Transfer of Personal Information Between Countries <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq11\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>Veeva generally stores information within the United States, European Economic Area (EEA), Australia or New Zealand.  However, we are a global company.  As a global company, we may transfer your personal information to various locations around the world for the purposes described in this privacy notice.  We apply the protections and limitations described in this privacy notice regardless of where we process your personal information.<\/p>\n<p>We also comply with various legal frameworks that enable the cross-border transfer of personal information.  Where required, we rely on transfer mechanisms that lawfully support data transfer to locations that are not considered \u201cadequate\u201d by the appropriate data protection authority, which may include standard contractual clauses, obtaining your consent or another recognized transfer mechanism.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq12\">\n<div>Transparency <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq12\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Veeva\u2019s Government<br \/>\n\t\t\tAccess Request Policy<\/strong><\/p>\n<p>This Government Access Request Policy describes how<br \/>\n\t\t  we respond to requests from governmental and other<br \/>\n\t\t  public authorities (collectively, \u201cGovernment<br \/>\n\t\t  Authorities\u201d) for access to Customer Data (as<br \/>\n\t\t  defined in our customer agreements) or other<br \/>\n\t\t  personal information (collectively, \u201cData\u201d). <\/p>\n<p><strong>Validity.<\/strong> We do<br \/>\n\t\t  not voluntarily disclose Data to Government<br \/>\n\t\t  Authorities. We only disclose Data where there is a<br \/>\n\t\t  valid legal basis to do so (such as through a<br \/>\n\t\t  warrant, subpoena or court order). We review all<br \/>\n\t\t  requests on a case-by-case basis and in accordance<br \/>\n\t\t  with applicable law. If we determine there is a<br \/>\n\t\t  valid legal basis for the request, we comply by<br \/>\n\t\t  providing the least amount of Data necessary to<br \/>\n\t\t  respond to the request.<\/p>\n<p>We never create backdoors in our products or services<br \/>\n\t\t  to allow Government Authorities to access Data.<\/p>\n<p><strong>Challenges.<\/strong> We<br \/>\n\t\t  challenge requests if we believe:<\/p>\n<ul>\n<li>there is no valid legal basis for it,<\/li>\n<li>the request is unlawful, <\/li>\n<li>the request is unclear, overly broad or<br \/>\n\t\t\tinappropriate, or <\/li>\n<li>where compliance with the request would put us<br \/>\n\t\t\tin potential breach of applicable laws in<br \/>\n\t\t\tanother country.<\/li>\n<\/ul>\n<p><strong>Notification.<\/strong> We<br \/>\n\t\t  notify our customers if a Government Authority<br \/>\n\t\t  requests their Data unless we are legally prohibited<br \/>\n\t\t  from doing so, in the event of an emergency (such as<br \/>\n\t\t  to prevent imminent death or serious physical harm<br \/>\n\t\t  to an individual) or in cases where we reasonably<br \/>\n\t\t  believe such notice would be counterproductive. <\/p>\n<p><strong>Transparency Report.<\/strong><br \/>\n\t\t  We publish a report of requests we have received and<br \/>\n\t\t  our response to them. We update this report<br \/>\n\t\t  semi-annually.<\/p>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th> Type of Request <\/th>\n<th> Country of Origin of the Request <\/th>\n<th> Action Taken <\/th>\n<th> Year <\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n\t\t\t\t  Subpoena\n\t\t\t\t<\/td>\n<td>\n\t\t\t\t  US\n\t\t\t\t<\/td>\n<td>\n\t\t\t\t  Fulfilled\n\t\t\t\t<\/td>\n<td>\n\t\t\t\t  2020\n\t\t\t\t<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\t  Search Warrant\n\t\t\t\t<\/td>\n<td>\n\t\t\t\t  US\n\t\t\t\t<\/td>\n<td>\n\t\t\t\t  Fulfilled\n\t\t\t\t<\/td>\n<td>\n\t\t\t\t  2020\n\t\t\t\t<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Updated: <strong>April 8, 2026<\/strong><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq13\">\n<div>Veeva Customers and Customer Agreements<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq13\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>The personal information that we process on behalf of<br \/>\n\t\t  and to provide products and services to our<br \/>\n\t\t  customers, including when customer representatives<br \/>\n\t\t  are users of our products and services, is subject<br \/>\n\t\t  to the terms and conditions of our customer<br \/>\n\t\t  agreements. <\/p>\n<p>Where requested, we offer a <a href=\"https:\/\/www.veeva.com\/contracts\">Data<br \/>\n\t\t\tProcessing Addendum<\/a><br \/>\n\t\t  and <a href=\"https:\/\/www.veeva.com\/contracts\/\">Standard<br \/>\n\t\t\tContractual Clauses <\/a>to enable our<br \/>\n\t\t  customers to comply with data protection laws<br \/>\n\t\t  applicable to our processing of personal information<br \/>\n\t\t  on their behalf. We process, transfer and maintain<br \/>\n\t\t  customer personal information strictly in accordance with<br \/>\n\t\t  our customer agreements and applicable law. <\/p>\n<p>If you are interested in learning about our<br \/>\n\t\t  customers\u2019 use of your personal information, we<br \/>\n\t\t  encourage you to contact the customer. We cooperate<br \/>\n\t\t  with our customers if they need our assistance in<br \/>\n\t\t  fulfilling requests from individuals to exercise<br \/>\n\t\t  their data privacy rights. <\/p>\n<p>Information about our security program can be found<br \/>\n\t\t  <a href=\"https:\/\/www.veeva.com\/ap\/trust\/\">here<\/a>. A list of our support locations and of our sub-processors can be found <a href=\"https:\/\/trust.veeva.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.\n\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq14\">\n<div>Changes to this Privacy Notice <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq14\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>From time-to-time, we may change our privacy notice<br \/>\n\t\t  to reflect changing technology, laws, regulations,<br \/>\n\t\t  risk, industry and security practices and other<br \/>\n\t\t  business needs. The most up-to-date version will be<br \/>\n\t\t  found on this website; we post its effective date at<br \/>\n\t\t  the top. If we make a material update, we may notify<br \/>\n\t\t  you by posting notice on our website or by other<br \/>\n\t\t  means, consistent with applicable law. <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<div class=\"row text-left faqs\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq15\">\n<div>Contact Us <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq15\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>If you wish to exercise your privacy rights, click<br \/>\n\t\t  <a href=\"https:\/\/privacyportal.onetrust.com\/webform\/3d676ed2-16b1-4c48-97f8-a911923a3adf\/a0df0a98-d990-40ff-9bdb-35b5f9e06620\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> or contact us at <a href=\"mailto:privacy@veeva.com\">privacy@veeva.com<\/a>.\n\t\t<\/p>\n<p>If you have any questions about our privacy practices, you can contact our Chief Privacy Officer at <a href=\"mailto:privacy@veeva.com\">privacy@veeva.com<\/a>. You can also write to our data controller, Veeva Systems Inc., or our various local representatives, at the addresses below. <\/p>\n<p>\n\t\t  <strong>US<\/strong><br \/>\n\t\t  Veeva Systems Inc.<br \/>\n\t\t  4280 Hacienda Drive <br \/>\n\t\t  Pleasanton, CA 94588 USA \n\t\t<\/p>\n<p>\n\t\t  <strong>Australia<\/strong><br \/>\n\t\t  Veeva Systems Asia Pacific Headquarters<br \/>\n\t\t  Level 18, 201 Miller Street<br \/>\n\t\t  North Sydney<br \/>\n\t\t  NSW 2060\n\t\t<\/p>\n<p>If you have privacy concerns that we are unable to address, in Australia, you may contact the <a href=\"https:\/\/www.oaic.gov.au\/contact-us\" target=\"_blank\" rel=\"noopener\">Office of the Australian Information Commissioner<\/a>, and in New Zealand, you may contact the <a href=\"https:\/\/www.privacy.org.nz\/about-us\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Office of the Privacy Commissioner<\/a>.\n\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<\/div>\n<style>\n.veeva-2024 .content-block__content h2{\nfont-size: 18px;\nmargin-bottom: 0; \nmargin-top:0!important;\n}\n.veeva-2024 .content-block__content h3 {\nfont-size: 17px;\n}\n.veeva-2024 .content-block__content table tbody td{\nfont-size: 16px;\nbackground-color: #fff;\n}\n.table {\nmargin-top: 30px;\nmargin-bottom: 30px;\n}\ntable tr.header {\ncolor: #fff;\nbackground-color: #ff9835;\n}\n.table-bordered > thead > tr > th {\nborder-bottom-width: 0;\nfont-weight: 400;\n}\n.hero-contained {\ndisplay: none;\n}<\/p>\n<p>.veeva-2024 .content-block__content {\npadding-top: 70px;\npadding-bottom: 20px;\npadding-left: 20px;\npadding-right: 20px;\n}<\/p>\n<p>a {\ncolor: #ff9300;\ntext-decoration: none;\n}<\/p>\n<p>.container .faqs, .container .faqs p, .container .faqs li {\nfont-family: Poppins,sans-serif;\nfont-size: 14px;\nfont-weight: 400;\nline-height: 1.4;\nmargin-bottom: 1.6rem;\n}\n@media (min-width:768px) {\n.container .faqs, .container .faqs p, .container .faqs li {\nfont-size: 16px;\n}\n}<\/p>\n<p>.faqs .faq-text li {\nmargin-bottom: .6rem!important;\n}<\/p>\n<p>.faqs .faq-text h2 {\nfont-size: 24px;\ncolor: #333;\nfont-weight: 500;\n}<\/p>\n<p>\/* FAQS *\/<\/p>\n<p>.faqs .panel-title > :after {\nfont-family: 'Glyphicons Halflings';\ncontent: \"\\f106\";\nfont-size: 26px;\nmargin-right: 5px;\ncolor: #111;\nfloat: right;\nfont-family: \"FontAwesome\";\npadding: 4px 10px;\nbackground-color: #eef1f5;\nborder-radius: 50%;\nwidth: 34px;\nheight: 34px;\n}<\/p>\n<p>.faqs .panel-title > div.collapsed:after {\n    content: \"\\f107\";\n}<\/p>\n<p>.faqs .panel-title > div {\n    font-weight: 400;\n    color: #f5961d;\n    cursor: pointer;\n    font-size: 18px;\n    line-height: 25px;\n}<\/p>\n<p>.faqs .panel-title > div > div {\n    display: inline-block;\n    width: 90%;\n}<\/p>\n<p>.faqs .panel-title > div.collapsed {\n    content: \"\\f107\";\n    color: #222;\n    display: block;\n    width: 100%;\n}<\/p>\n<p>.faqs .panel-title > div.collapsed:hover, .panel-title > div:hover {\n    color: #f5961d;\n}<\/p>\n<p>.faqs hr {\n    margin: 20px 0 24px 0;\n    border-bottom: 1px solid #eee;\n}<\/p>\n<p>.faqs .faq-text {\n    padding-right: 20px;\n}<\/p>\n<p>.faqs .panel-title > div {\nfont-weight: 500;\ncolor: #f5961d;\ncursor: pointer;\nfont-size: 20px;\nline-height: 28px;\n}\n.faqs .faq-text, .faqs .faq-text p {\nmargin-top: 10px;\n}<\/p>\n<\/style>\n","protected":false},"excerpt":{"rendered":"<p>Veeva Systems has been awarded TRUSTe\u00e2\u20ac&#x2122;s Privacy Seal signifying that this privacy statement and practices have been reviewed by TRUSTe for compliance with TRUSTe\u00e2\u20ac&#x2122;s Program Requirements and the TRUSTed Cloud Program Requirements including transparency, accountability and choice regarding the collection and use of your personal information. <\/p>\n","protected":false},"author":116,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"templates\/veeva-2024.grey-bar.php","meta":{"footnotes":""},"class_list":["post-1053","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pantheon.veeva.com\/ap\/wp-json\/wp\/v2\/pages\/1053"}],"collection":[{"href":"https:\/\/pantheon.veeva.com\/ap\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pantheon.veeva.com\/ap\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pantheon.veeva.com\/ap\/wp-json\/wp\/v2\/users\/116"}],"replies":[{"embeddable":true,"href":"https:\/\/pantheon.veeva.com\/ap\/wp-json\/wp\/v2\/comments?post=1053"}],"version-history":[{"count":156,"href":"https:\/\/pantheon.veeva.com\/ap\/wp-json\/wp\/v2\/pages\/1053\/revisions"}],"predecessor-version":[{"id":254751,"href":"https:\/\/pantheon.veeva.com\/ap\/wp-json\/wp\/v2\/pages\/1053\/revisions\/254751"}],"wp:attachment":[{"href":"https:\/\/pantheon.veeva.com\/ap\/wp-json\/wp\/v2\/media?parent=1053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}