{"id":68048,"date":"2022-01-26T21:31:36","date_gmt":"2022-01-26T20:31:36","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?page_id=68048"},"modified":"2026-08-25T15:14:17","modified_gmt":"2026-08-25T13:14:17","slug":"how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites","status":"publish","type":"customer-stories","link":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/","title":{"rendered":"Lotus Clinical"},"content":{"rendered":"<p>\nVeeva\u2019s EDC system in Veeva Clinical Data is helping Lotus Clinical Research create efficiencies throughout their clinical trials. Andrea Krueger, clinical data manager at Lotus, shares her experience with Veeva Clinical Data for data collection, managing queries, and communications between stakeholders.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Andrea Krueger, clinical data manager at Lotus, shares her experience with Veeva Clinical Data for data collection, managing queries, and communications between stakeholders.<\/p>\n","protected":false},"featured_media":89976,"parent":0,"template":"","product-link-list":[],"class_list":["post-68048","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Andrea Krueger, clinical data manager at Lotus, shares her experience with Veeva Clinical Data for data collection, managing queries, and communications between stakeholders.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Veeva Systems Europe\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"CRO Improved Efficiency and EDC Experience | Veeva Systems Europe\" \/>\n\t\t<meta property=\"og:description\" content=\"Andrea Krueger, clinical data manager at Lotus, shares her experience with Vault CDMS for data collection, managing queries, and communications between stakeholders.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2020\/06\/Lotus-CDMS-video_1200x630.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2020\/06\/Lotus-CDMS-video_1200x630.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2022-01-26T20:31:36+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-25T13:14:17+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"CRO Improved Efficiency and EDC Experience | Veeva Systems Europe\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Andrea Krueger, clinical data manager at Lotus, shares her experience with Vault CDMS for data collection, managing queries, and communications between stakeholders.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2020\/06\/Lotus-CDMS-video_1200x630.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"name\":\"C. Stories\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"position\":2,\"name\":\"C. Stories\",\"item\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\\\/#listItem\",\"name\":\"Lotus Clinical\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\\\/#listItem\",\"position\":3,\"name\":\"Lotus Clinical\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/#listItem\",\"name\":\"C. Stories\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/#organization\",\"name\":\"Veeva Systems Europe\",\"description\":\"EU Site\",\"url\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\\\/#webpage\",\"url\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\\\/\",\"name\":\"CRO Improved Efficiency and EDC Experience | Veeva Systems Europe\",\"description\":\"Andrea Krueger, clinical data manager at Lotus, shares her experience with Veeva Clinical Data for data collection, managing queries, and communications between stakeholders.\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\\\/#breadcrumblist\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/customer-story-logo-clinical-data.png\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\\\/#mainImage\",\"width\":500,\"height\":200},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/customer-stories\\\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\\\/#mainImage\"},\"datePublished\":\"2022-01-26T21:31:36+01:00\",\"dateModified\":\"2026-08-25T15:14:17+02:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/#website\",\"url\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/\",\"name\":\"Veeva Systems Europe\",\"description\":\"EU Site\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/pantheon.veeva.com\\\/eu\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>CRO Improved Efficiency and EDC Experience | Veeva Systems Europe<\/title>\n\n","aioseo_head_json":{"title":"CRO Improved Efficiency and EDC Experience | Veeva Systems Europe","description":"Andrea Krueger, clinical data manager at Lotus, shares her experience with Veeva Clinical Data for data collection, managing queries, and communications between stakeholders.","canonical_url":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/pantheon.veeva.com\/eu#listItem","position":1,"name":"Home","item":"https:\/\/pantheon.veeva.com\/eu","nextItem":{"@type":"ListItem","@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/#listItem","name":"C. Stories"}},{"@type":"ListItem","@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/#listItem","position":2,"name":"C. Stories","item":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/","nextItem":{"@type":"ListItem","@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/#listItem","name":"Lotus Clinical"},"previousItem":{"@type":"ListItem","@id":"https:\/\/pantheon.veeva.com\/eu#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/#listItem","position":3,"name":"Lotus Clinical","previousItem":{"@type":"ListItem","@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/#listItem","name":"C. Stories"}}]},{"@type":"Organization","@id":"https:\/\/pantheon.veeva.com\/eu\/#organization","name":"Veeva Systems Europe","description":"EU Site","url":"https:\/\/pantheon.veeva.com\/eu\/"},{"@type":"WebPage","@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/#webpage","url":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/","name":"CRO Improved Efficiency and EDC Experience | Veeva Systems Europe","description":"Andrea Krueger, clinical data manager at Lotus, shares her experience with Veeva Clinical Data for data collection, managing queries, and communications between stakeholders.","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/pantheon.veeva.com\/eu\/#website"},"breadcrumb":{"@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/#breadcrumblist"},"image":{"@type":"ImageObject","url":"https:\/\/pantheon.veeva.com\/eu\/wp-content\/uploads\/2025\/11\/customer-story-logo-clinical-data.png","@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/#mainImage","width":500,"height":200},"primaryImageOfPage":{"@id":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/#mainImage"},"datePublished":"2022-01-26T21:31:36+01:00","dateModified":"2026-08-25T15:14:17+02:00"},{"@type":"WebSite","@id":"https:\/\/pantheon.veeva.com\/eu\/#website","url":"https:\/\/pantheon.veeva.com\/eu\/","name":"Veeva Systems Europe","description":"EU Site","inLanguage":"en-US","publisher":{"@id":"https:\/\/pantheon.veeva.com\/eu\/#organization"}}]},"og:locale":"en_US","og:site_name":"Veeva Systems Europe","og:type":"article","og:title":"CRO Improved Efficiency and EDC Experience | Veeva Systems Europe","og:description":"Andrea Krueger, clinical data manager at Lotus, shares her experience with Vault CDMS for data collection, managing queries, and communications between stakeholders.","og:url":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/","og:image":"https:\/\/www.veeva.com\/wp-content\/uploads\/2020\/06\/Lotus-CDMS-video_1200x630.png","og:image:secure_url":"https:\/\/www.veeva.com\/wp-content\/uploads\/2020\/06\/Lotus-CDMS-video_1200x630.png","article:published_time":"2022-01-26T20:31:36+00:00","article:modified_time":"2026-08-25T13:14:17+00:00","twitter:card":"summary_large_image","twitter:title":"CRO Improved Efficiency and EDC Experience | Veeva Systems Europe","twitter:description":"Andrea Krueger, clinical data manager at Lotus, shares her experience with Vault CDMS for data collection, managing queries, and communications between stakeholders.","twitter:image":"https:\/\/www.veeva.com\/wp-content\/uploads\/2020\/06\/Lotus-CDMS-video_1200x630.png"},"aioseo_meta_data":{"post_id":"68048","title":"CRO Improved Efficiency and EDC Experience #separator_sa #site_title","description":"Andrea Krueger, clinical data manager at Lotus, shares her experience with Veeva Clinical Data for data collection, managing queries, and communications between stakeholders.","keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":"CRO Improved Efficiency and EDC Experience #separator_sa #site_title","og_description":"Andrea Krueger, clinical data manager at Lotus, shares her experience with Vault CDMS for data collection, managing queries, and communications between stakeholders.","og_object_type":"default","og_image_type":"custom_image","og_image_url":"https:\/\/www.veeva.com\/wp-content\/uploads\/2020\/06\/Lotus-CDMS-video_1200x630.png","og_image_width":"0","og_image_height":"0","og_image_custom_url":"https:\/\/www.veeva.com\/wp-content\/uploads\/2020\/06\/Lotus-CDMS-video_1200x630.png","og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":true,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":"{\"article\":{\"articleType\":\"BlogPosting\"},\"course\":{\"name\":\"\",\"description\":\"\",\"provider\":\"\"},\"faq\":{\"pages\":[]},\"product\":{\"reviews\":[]},\"recipe\":{\"ingredients\":[],\"instructions\":[],\"keywords\":[]},\"software\":{\"reviews\":[],\"operatingSystems\":[]},\"webPage\":{\"webPageType\":\"WebPage\"}}","pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"limit_modified_date":false,"open_ai":"{\"title\":{\"suggestions\":[],\"usage\":0},\"description\":{\"suggestions\":[],\"usage\":0}}","created":"2022-12-14 20:31:36","updated":"2026-08-25 13:14:26","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"ai":{"faqs":[],"keyPoints":[],"schemas":[],"titles":[],"descriptions":[],"socialPosts":{"email":{"subject":"","preview":"","content":""},"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"breadcrumb_settings":null,"seo_analyzer_scan_date":"2026-08-25 13:14:26"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/pantheon.veeva.com\/eu\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/\" title=\"C. Stories\">C. Stories<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tLotus Clinical\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/pantheon.veeva.com\/eu"},{"label":"C. Stories","link":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/"},{"label":"Lotus Clinical","link":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/how-one-cro-improved-efficiency-and-edc-experience-for-sponsors-and-sites\/"}],"_links":{"self":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/68048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":2,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/68048\/revisions"}],"predecessor-version":[{"id":101820,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/68048\/revisions\/101820"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/media\/89976"}],"wp:attachment":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=68048"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=68048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}