{"id":87377,"date":"2025-09-08T19:22:45","date_gmt":"2025-09-08T17:22:45","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=customer-stories&#038;p=87377"},"modified":"2026-03-02T10:30:27","modified_gmt":"2026-03-02T09:30:27","slug":"boehringer-ingelheim-improving-customer-experience-through-connected-engagement","status":"publish","type":"customer-stories","link":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/boehringer-ingelheim-improving-customer-experience-through-connected-engagement\/","title":{"rendered":"Boehringer Ingelheim"},"content":{"rendered":"<p>\nHear Dee-Dee Van Wormer, senior associate director of customer facing effectiveness, discuss how Boehringer Ingelheim elevates the customer experience with powerful cross-industry data and connected engagement models.<\/p>\n<p>\nLearn more about using <a href=\"\/eu\/products\/crm-suite\/\">Vault CRM<\/a> for connected engagement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hear how Boehringer Ingelheim elevates the customer experience with powerful cross-industry data and connected engagement models.<\/p>\n","protected":false},"featured_media":77368,"parent":0,"template":"","product-link-list":[1395,1414,1439],"class_list":["post-87377","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-commercial-cloud","product-link-list-veeva-development-cloud","product-link-list-veeva-quality-cloud"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/87377"}],"collection":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":0,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/87377\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/media\/77368"}],"wp:attachment":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=87377"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=87377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}