{"id":89037,"date":"2025-10-21T20:19:44","date_gmt":"2025-10-21T18:19:44","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=customer-stories&#038;p=89037"},"modified":"2026-01-30T15:08:25","modified_gmt":"2026-01-30T14:08:25","slug":"ucb-drives-patient-engagement-and-roi-with-scalable-ecoa-solution","status":"publish","type":"customer-stories","link":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/ucb-drives-patient-engagement-and-roi-with-scalable-ecoa-solution\/","title":{"rendered":"UCB"},"content":{"rendered":"<p>\nUCB\u2019s Chief Digital Technology Officer, Edwin Erckens, discusses partnering with Veeva to scale a modern <a href=\"\/eu\/products\/veeva-ecoa\/\">eCOA<\/a> solution for patients. The partnership exceeded all original goals, achieving 100% adoption on eligible studies, ahead of schedule and delivering a strong return on investment.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UCB shares how its ePRO partnership with Veeva led to 100% trial adoption, strong ROI, and a better patient experience.<\/p>\n","protected":false},"featured_media":62775,"parent":0,"template":"","product-link-list":[1393],"class_list":["post-89037","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-clinical-operations"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/89037"}],"collection":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":1,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/89037\/revisions"}],"predecessor-version":[{"id":89135,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/89037\/revisions\/89135"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/media\/62775"}],"wp:attachment":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=89037"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=89037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}