{"id":91309,"date":"2025-12-03T15:58:49","date_gmt":"2025-12-03T14:58:49","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=customer-stories&#038;p=91309"},"modified":"2026-07-03T10:42:32","modified_gmt":"2026-07-03T08:42:32","slug":"moderna-pioneering-mlr-transformation-with-vault-ai","status":"publish","type":"customer-stories","link":"https:\/\/pantheon.veeva.com\/eu\/customer-stories\/moderna-pioneering-mlr-transformation-with-vault-ai\/","title":{"rendered":"Moderna"},"content":{"rendered":"<p>Hear how Jason Benagh, Global Marketing Operations Director at Moderna, the first Vault AI in PromoMats customer, partnered with Veeva to transform MLR. Moderna prioritized the solution due to its easy implementation and minimal IT support required. Their strategy focuses on leveraging AI&#8217;s scalability to handle increasing content volume without disrupting the MLR team, moving them toward a &#8220;touch-free\u201d MLR review process.<\/p>\n<h2>Part 1:  Why Moderna Chose Vault AI First for MLR<\/h2>\n<p>\n&#8220;Implementing Vault AI was so simple, I told my digital team: &#8216;I don&#8217;t need any digital support \u2014 just my team&#8217;s project management skills. \u201cThe approval was easy: \u2018Go ahead.&#8217;\u201d\n<\/p>\n<p><a id=\"chapter-2\" class=\"scrolldown\"><\/a><br \/>\n<vid class=\"mt-0\"><br \/>\n<!-- [wistia-video id=\"v0ck6216zv\"] --><br \/>\n <script src=\"https:\/\/fast.wistia.com\/embed\/medias\/v0ck6216zv.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_embed wistia_async_v0ck6216zv seo=false videoFoam=true\" style=\"height:100%;position:relative;width:100%\"><\/div>\n<\/div>\n<\/div>\n<p><\/vid><\/p>\n<h2>Part 2:  How Moderna Is Scaling with Vault AI in PromoMats<\/h2>\n<p>\n&#8220;We expect faster approvals and shorter cycle times, but the real key metric is delivering better content.&#8221;\n<\/p>\n<p><a id=\"chapter-3\" class=\"scrolldown\"><\/a><br \/>\n<vid class=\"mt-0\"><br \/>\n<!-- [wistia-video id=\"swcb09y5oh\"] --><br \/>\n<script src=\"https:\/\/fast.wistia.com\/embed\/medias\/swcb09y5oh.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_embed wistia_async_swcb09y5oh\nseo=false videoFoam=true\" style=\"height:100%;position:relative;width:100%\"><\/div>\n<\/div>\n<\/div>\n<p><\/vid><\/p>\n<h2>Full Video: How Moderna Is Transforming MLR with Vault AI<\/h2>\n<p><vid class=\"mt-0\"><br \/>\n<!-- [wistia-video id=\"jla07b4bxi\"] --><br \/>\n<script src=\"https:\/\/fast.wistia.com\/embed\/medias\/jla07b4bxi.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_embed wistia_async_jla07b4bxi\nseo=false videoFoam=true\" style=\"height:100%;position:relative;width:100%\"><\/div>\n<\/div>\n<\/div>\n<p><\/vid><\/p>\n<p>Discover more about <a href=\"https:\/\/www.veeva.com\/eu\/products\/ai-for-promomats\/\">Vault AI in PromoMats<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hear why and how Jason Benagh at Moderna, the first Vault AI customer, partnered with Veeva to transform MLR using AI.<\/p>\n","protected":false},"featured_media":88832,"parent":0,"template":"","product-link-list":[1395,1414,1418,1439],"class_list":["post-91309","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-commercial-cloud","product-link-list-veeva-development-cloud","product-link-list-veeva-etmf","product-link-list-veeva-quality-cloud"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/91309"}],"collection":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":4,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/91309\/revisions"}],"predecessor-version":[{"id":99176,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/91309\/revisions\/99176"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/media\/88832"}],"wp:attachment":[{"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=91309"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/pantheon.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=91309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}