{"id":86025,"date":"2025-07-25T17:58:41","date_gmt":"2025-07-25T15:58:41","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?page_id=86025"},"modified":"2026-08-28T16:49:14","modified_gmt":"2026-08-28T14:49:14","slug":"claims-management","status":"publish","type":"page","link":"https:\/\/pantheon.veeva.com\/eu\/products\/veeva-promomats\/claims-management\/","title":{"rendered":"Veeva PromoMats \u2013 Claims Management"},"content":{"rendered":"<style>\n<p>    .veeva-2024 .hero-centered {\n        padding-top: 160px;\n        padding-bottom: 50px;\n    }\n}<\/p>\n<p>.form-shadow {\nbackground-color: #fff!important;\nborder: 1px solid #eee!important;\nbox-shadow: 1px 1px 11px #888!important;\npadding: 20px!important;\nborder-radius:16px!important;\n}<\/p>\n<p>.veeva-2024 .modal-btn-close {\nfloat: right;\nmargin-bottom: 10px;\n}<\/p>\n<\/style>\n<p><main class=\"veeva-2024\"><\/p>\n<div id=\"\">\n<p><!-- Hero - Centered, White --><\/p>\n<section class=\"hero-centered hero-centered--white\">\n<div class=\"container copy-container copy-container--center\">\n<h6 style=\"color:#ff6b00\">Veeva PromoMats<\/h6>\n<h1>Claims Management<\/h1>\n<p>Automate claims substantiation for compliant, consistent content. <\/p>\n<\/p><\/div>\n<\/section>\n<section class=\"alert-news alert-news--compact\">\n    <a class=\"alert-news__wrapper container\" href=\"\/eu\/resources\/veeva-acquires-copli-launches-veeva-falcon-mlr-to-accelerate-content-review\/\" target=\"_self\" rel=\"noopener\"><\/p>\n<div class=\"alert-news__inner\">\n<div class=\"alert-news__copy\">\n<h6>Veeva Acquires Copli, Launches Veeva Falcon MLR to Accelerate Content Review<\/h6>\n<\/p><\/div>\n<p>            <span class=\"alert-news__btn-desktop button-secondary\"><\/p>\n<div class=\"button-icon button-icon--white\"><\/div>\n<p>             <\/span>\n        <\/div>\n<p>    <\/a><br \/>\n<\/section>\n<p><!-- Z Pattern - Products, Light --><\/p>\n<section class=\"z-pattern z-pattern-products z-pattern--light z-pattern--bg-grey section-rounded-top\">\n<div class=\"z-pattern__wrapper container\">\n<div class=\"z-pattern__inner\">\n<p>            <!-- z-pattern: copy container --><\/p>\n<div class=\"copy-container copy-container--eyebrow-gradient copy-container--center copy-container--left-lg\">\n<h6>Overview<\/h6>\n<h3>Claims library to ensure efficiency, traceability, and automation<\/h3>\n<\/p><\/div>\n<p>            <!-- z-pattern: img section --><\/p>\n<div class=\"z-pattern__image\">\n<div class=\"z-pattern__image-wrapper\">\n                    <img decoding=\"async\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2025\/07\/promomats-claims-figure-1114x625-1.png\" alt=\"\" \/>\n                <\/div>\n<\/p><\/div>\n<p>            <!-- z-pattern: content section --><\/p>\n<div class=\"z-pattern__content z-pattern__subgrid\">\n<p>            <!-- z-pattern: subpoint 1 --><\/p>\n<div class=\"z-pattern-products__subpoint\">\n<div class=\"z-pattern-products__subpoint-headline\">\n<h6>Claims<\/h6>\n<\/p><\/div>\n<div class=\"z-pattern-products__subpoint-body\">\n<p>Centralize and manage all your claims within a single digital library, ensuring each statement is fully substantiated with linked references for robust compliance and content accuracy.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>            <!-- z-pattern: subpoint 2 --><\/p>\n<div class=\"z-pattern-products__subpoint\">\n<div class=\"z-pattern-products__subpoint-headline\">\n<h6>Claims Auto Linking<\/h6>\n<\/p><\/div>\n<div class=\"z-pattern-products__subpoint-body\">\n<p>Automatically identify and link approved claims directly within your materials, pulling in all associated references, anchors, and metadata. Reduce manual effort while ensuring accuracy and compliance across all your promotional pieces.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>            <!-- z-pattern: subpoint 3 --><\/p>\n<div class=\"z-pattern-products__subpoint\">\n<div class=\"z-pattern-products__subpoint-headline\">\n<h6>Claims Harvesting<\/h6>\n<\/p><\/div>\n<div class=\"z-pattern-products__subpoint-body\">\n<p>Streamline the creation and expansion of your Claims Library by using Claims Harvesting to automatically add any manually linked claims to your Library upon material approval.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- z-pattern: subpoint 4 --><\/p>\n<div class=\"z-pattern-products__subpoint\">\n<div class=\"z-pattern-products__subpoint-headline\">\n<h6>Claims Agent<\/h6>\n<\/p><\/div>\n<div class=\"z-pattern-products__subpoint-body\">\n<p>Enhances substantiation by identifying and matching contextual claim variations to streamline Claims Library creation and support compliant referencing.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>        <!-- z-pattern__image will be duplicated to here via js for desktop ui -->\n    <\/div>\n<\/section>\n<div id=\"simple-product\">\n<div class=\"blended-bg\">\n<p>\t\t\t<!-- Stats Start &#x2705; --><\/p>\n<section class=\"statistic-inline statistic-inline--dark section-rounded\">\n<div class=\"container\">\n<div class=\"copy-container copy-container--center copy-container--eyebrow-gradient\">\n<h6>Impact<\/h6>\n<h3>\n\t\t\t\t\tIncrease speed to market and <br \/>improve quality of submissions<br \/>\n\t\t\t\t\t<\/h3>\n<\/p><\/div>\n<div class=\"statistic-3-up-wrapper\">\n<div class=\"statistic-tool statistic-tool--dark\">\n<h3>70<sup>%<\/sup><\/h3>\n<p>claims reuse<\/p>\n<\/p><\/div>\n<div class=\"statistic-tool statistic-tool--dark\">\n<h3>72<sup>%<\/sup><\/h3>\n<p>time savings<\/p>\n<\/p><\/div>\n<div class=\"statistic-tool statistic-tool--dark\">\n<h3>80<sup>%<\/sup><\/h3>\n<p>claims auto-linked<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p>\t\t\t<!-- Video Player Start &#x2705; --><\/p>\n<section class=\"video-player-stacked video-player-stacked--dark\" style=\"padding-top:80px;padding-bottom:220px\">\n<div class=\"container copy-container copy-container--center copy-container--eyebrow-gradient\">\n<h6>Why Veeva PromoMats<\/h6>\n<h3>Claims Management<\/h3>\n<\/p><\/div>\n<div class=\"video-player-stacked__video container\">\n\t\t\t\t<!--ARCADE EMBED START--><\/p>\n<div style=\"position: relative; padding-bottom: calc(56.67989417989418% + 41px); height: 0; width: 100%;border-radius:25px\"><iframe src=\"https:\/\/demo.arcade.software\/8TDswxnOD1JSXsef9uQN?embed&#038;embed_mobile=inline&#038;embed_desktop=inline&#038;show_copy_link=true\" title=\"PromoMats\" frameborder=\"0\" loading=\"lazy\" webkitallowfullscreen mozallowfullscreen allowfullscreen allow=\"clipboard-write\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%; color-scheme: light;\" ><\/iframe><\/div>\n<p><!--ARCADE EMBED END-->\n\t\t\t\t<\/div>\n<\/section><\/div>\n<\/div>\n<p><!-- Quote - Tabs, Light, Logo Tablist --><\/p>\n<section class=\"quote-tabs quote-tabs--light\" style=\"margin-top:-120px;z-index:10;background:none\">\n<p>    <!-- content --><\/p>\n<div class=\"quote-tabs__content\">\n<div class=\"container\">\n            <!-- Carousel --><br \/>\n            <!-- NOTE: update carousel timing by passing in data-slide-interval=\"[time]\", where time is in milliseconds, if no data-slide-interval is set, it'll use 8500 by default --><\/p>\n<div class=\"carousel slide carousel-fade\" data-slide-interval=\"8500\">\n                <!-- carousel indicators, indicators will be generated based on number of 'carousel-item'  --><\/p>\n<div class=\"carousel-indicators\"><\/div>\n<p>                <!-- carousel slides, no need to add active class as it'll be added automatically --><\/p>\n<div class=\"carousel-inner\">\n                    <!-- slide 1 --><\/p>\n<div class=\"carousel-item\">\n<div class=\"quote-card quote-card-full quote-card-full quote-card-full--medium-text\">\n<div class=\"quote-card__quote-wrapper\">\n<p>\u201c80% of our claims are now linked automatically. This automation has significantly cut down manual linking, which used to take 10 minutes per claim, and now constitutes only about 20% of the overall process.\u201d<\/p>\n<\/p><\/div>\n<div class=\"quote-card__person-info\">\n<h5>Senior Marketing Director<\/h5>\n<h6>Emerging Biotech<\/h6>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"resource-block-cards resource-block-cards--light\" id=\"resource-block-0\">\n<div class=\"container\">\n<div class=\"copy-container copy-container--center copy-container--eyebrow-gradient\">\n<h6>Resources<\/h6>\n<h3>Explore and Learn<\/h3>\n<div class=\"copy-container__buttons\"><a class=\"button-outline button-outline--black\" href=\"\/eu\/resources\/\" target=\"_self\" rel=\"noopener\"> View  More Resources<\/a><\/div>\n<\/p><\/div>\n<div class=\"resource-block__cards resource-block__cards--gridded\">\n\t\t\t<a id=\"\" class=\"resource-card resource-card--light\" href=\"https:\/\/www.veeva.com\/eu\/resources\/building-a-compliant-content-foundation-for-the-future\/\" target=\"_self\" rel=\"noopener\"><\/p>\n<div class=\"resource-card__text\">\n<h6>Read White Paper<\/h6>\n<h5>Building a Compliant Content Foundation for the Future<\/h5>\n<\/div>\n<div class=\"resource-card__media\"><img decoding=\"async\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2024\/12\/Building-a-Compliant-Content-Foundation-for-the-Future.png\" alt=\"\"><\/div>\n<p><\/a><br \/>\n\t\t\t<a id=\"\" class=\"resource-card resource-card--light\" href=\"https:\/\/www.veeva.com\/eu\/customer-stories\/emerging-biotech-accelerates-review-and-approval\/\" target=\"_self\" rel=\"noopener\"><\/p>\n<div class=\"resource-card__text\">\n<h6>Read Customer Story<\/h6>\n<h5>Emerging Biotech Accelerates Review and Approval with Automated Claims Management<\/h5>\n<\/div>\n<div class=\"resource-card__media\"><img decoding=\"async\" src=\"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2024\/11\/resource-tile-promomats-emerging-biotech-accelerates-review-340x240@2x.png\" alt=\"\"><\/div>\n<p><\/a><br \/>\n\t\t\t<a id=\"\" class=\"resource-card resource-card--light\" href=\"https:\/\/www.veeva.com\/eu\/resources\/optimize-mlr-workflows-using-a-central-claims-library\/\" target=\"_self\" rel=\"noopener\"><\/p>\n<div class=\"resource-card__text\">\n<h6>Read Article<\/h6>\n<h5>Optimize MLR Workflows Using a Central Claims Library<\/h5>\n<\/div>\n<div class=\"resource-card__media\"><img decoding=\"async\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2024\/02\/Optimize-Medical-Legal-and-Regulatory-Workflows-Using-a-Central-Claims-Library.png\" alt=\"\"><\/div>\n<p><\/a><br \/>\n\t\t\t<a id=\"\" class=\"resource-card resource-card--light\" href=\"https:\/\/www.veeva.com\/eu\/resources\/claims-management-demo\/\"><\/p>\n<div class=\"resource-card__text\">\n<h6>Watch Demo<\/h6>\n<h5>Claims Management<\/h5>\n<\/div>\n<div class=\"resource-card__media\"><img decoding=\"async\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2025\/07\/resource-tile-promomats-claims-management-340x240@2x.png\" alt=\"\"><\/div>\n<p><\/a>\n        <\/div>\n<\/p><\/div>\n<\/section>\n<div id=\"cmdo-contact\" class=\"modal fade\" tabindex=\"-1\" aria-modal=\"true\" role=\"dialog\">\n<div class=\"modal-dialog modal-lg modal-dialog-scrollable\">\n        <button type=\"button\" class=\"modal-btn-close\" data-bs-dismiss=\"modal\" aria-label=\"Close\"><br \/>\n          <span class=\"icon ready\" data-icon=\"close\" style=\"--icon: url('\/wp-content\/themes\/veeva2015\/assets\/svg\/icons\/close.svg');\"><\/span><br \/>\n        <\/button><\/p>\n<div class=\"modal-content modal-content--white form-shadow\">\n<div class=\"modal-body\">\n             <form id=\"mktoForm_758\"><\/form><div id=\"mktoForm_758_thankyou\" style=\"text-align:center;display:none;\"><h3>Thank you for your inquiry.<\/h3><p style=\"padding:0\">We will review your request shortly.<\/p><\/div><div id=\"mktoForm_758_fallback\" style=\"display:none;\"><p class=\"veeva-form-error\">This form is temporarily unavailable and we are working to correct the issue. Please email us directly at <a href=\"mailto:contact@veeva.com\" target=\"_blank\" rel=\"noopener noreferrer\">contact@veeva.com<\/a>. We apologize for the inconvenience.<\/p><\/div>\n          <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><!-- Pre-Footer CTA --><\/p>\n<section class=\"hero-contained hero-contained--gradient hero-contained--footer-fix\">\n<div class=\"copy-container container copy-container--center\">\n<h3>Interested in Learning More?<\/h3>\n<div class=\"copy-container__buttons\">\n\t  <a class=\"button-primary button-primary--gradient\" href=\"\/eu\/contact-us\/\">Contact Us<\/a>\n\t<\/div>\n<\/p><\/div>\n<\/section><\/div>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Automate claims substantiation for compliant, consistent content.<\/p>\n","protected":false},"author":395,"featured_media":72035,"parent":72115,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/veeva-2024.full-page.php","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"coauthors":[1700],"class_list":["post-86025","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Veeva PromoMats is the leading solution for compliant promotional materials and digital asset management in the life sciences industry.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/pantheon.veeva.com\/eu\/products\/veeva-promomats\/claims-management\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta 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