{"id":95093,"date":"2026-03-09T21:43:26","date_gmt":"2026-03-09T20:43:26","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=resources&#038;p=95093"},"modified":"2026-03-23T15:44:46","modified_gmt":"2026-03-23T14:44:46","slug":"rtsm-to-clinical-operations-connection-features-brief","status":"publish","type":"resources","link":"https:\/\/pantheon.veeva.com\/eu\/resources\/rtsm-to-clinical-operations-connection-features-brief\/","title":{"rendered":"RTSM-Clinical Operations Connection"},"content":{"rendered":"<style>\n.veeva-2024 .fa-ul li p {\n  margin-top: 5px;\n}\n.veeva-2024 .content-block .fa-check-circle {\n  color: #f7981d;\n  font-weight: 400;\n  font-size: 20px;\n}\n@media (min-width: 768px) {\n  .veeva-2024 .hero-centered {\n    padding: 100px 0;\n  }\n}\n@media (min-width: 992px) {\n  .veeva-2024 .content-block {\n    margin-top: 6rem;\n  }\n}\n.veeva-2024 .content-block__sidebar {\n  display: none;\n}\n<\/style>\n<h2>How it Works<\/h2>\n<p>\nSite information and status flows from Veeva Clinical Operations (CTMS\/SSU) into Veeva RTSM in near-real time. This ensures the correct address information is used for clinical trial supply shipments; sites can also directly request updates to this information when Site Connect and Site Vault are utilized.\n<\/p>\n<p>\nA one-time mapping exercise seamlessly connects the clinical vault configuration to all RTSM studies. This can control not only site information (such as ID, name, country, IP shipping address) but also site status, which can control what transactions and activities are available for that site in Veeva RTSM. For example, shipments may not be sent or subjects screened until a site is active.\n<\/p>\n<h2>Business Benefits<\/h2>\n<ul class=\"fa-ul\">\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span>\n<p><strong>Improves accuracy.<\/strong><br \/>\nEnsures site IP shipping address details are accurate; helps limit or prevent IP delays and wastage by providing site users with visibility and real-time data to ensure shipments are going to the right location.<\/p>\n<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span>\n<p><strong>Streamlines workflow.<\/strong><br \/>\nProvides an electronic workflow for self-service updates and enhances collaboration between sites and sponsors.<\/p>\n<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span>\n<p><strong>Saves time.<\/strong><br \/>\nEliminates duplicate data entry for sponsors.<\/p>\n<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span>\n<p><strong>Prevents premature shipping.<\/strong><br \/>\nEnsures IP is not shipped until regulatory<\/p>\n<p>approval is confirmed.<\/p>\n<\/li>\n<\/ul>\n<p>\nUtilizing the Veeva RTSM connections increases quality and efficiency through process optimization and simplifies the user experience, saving time and effort. And when you\u2019re connected with Veeva, you get extra value \u2014 these connections are included and maintained by Veeva, with no additional license fees.\n<\/p>\n<p>\nWatch this demo to <a href=\"\/eu\/resources\/rtsm-clinical-operations-connection\/\">see the RTSM-Clinical Operations Connection in action<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Read this features brief to understand how site data is transferred from Veeva CTMS to Veeva RTSM.<\/p>\n","protected":false},"featured_media":95094,"parent":0,"template":"","class_list":["post-95093","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource-area-20-clinical-operations","resource-product-20-ctms","resource-product-20-rtsm","resource-product-20-study-startup","resource-type-product-briefs","region-eu"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Read this features brief to understand how site 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