Veeva MedInquiry
Streamline Medical Inquiry Management
MedInquiry is a GxP compliant global case handling and content management system built for all medical information workflows.
Agentic case processing extracts information from unstructured inbound interactions and automatically creates Case Records. MedInquiry supports telephony, chat, email, CRM, websites, and other intake channels.
FAQ and Standard Response libraries enable automatic matching of inquiries with preapproved responses to expedite fulfillment.
Responses are sent and tracked directly from MedInquiry, while connections with Safety and Quality enable the transfer of adverse event and product quality complaint data.
Announced 2018 Status Mature Customers 51-100
Measuring Medical Impact – Best Practices and Metrics for Targeted Scientific Education
Why Veeva MedInquiry
Fast, consistent inquiry response
Customer Success
Trusted by 60+ med info teams globally
Resources
Explore and Learn
Read Features Brief
Veeva MedInquiry Innovation Guide
Read Customer Story
Speed, Scale, and Connectivity: Teva’s New Standard for Medical Information
Read Blog
From Silos to Single Source of Truth: Ferring’s Journey to ‘One Medical Information’
Read Article
Connecting Med Info, Safety, and Quality to Improve Operational Efficiency
Read Overview
Advancing Digital-First Medical Information with phactMI
Read Blog
CSL Behring: The Impact of Automation in Medical Information
Watch Demo
Veeva MedInquiry Explainer Video
Read Case Study
Global Pharma Company Modernizes Medical Information Management
