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Home · Customers
Vericel headshot
Vericel
EFFICIENT MEDICAL INQUIRY RESPONSES
Vericel quickly answers medical inquiries with pre-approved scientific content packages.
Read More
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Kyowa Kirin logo
PERSONALIZED MODULAR CONTENT
Kyowa Kirin gives advice on commercial content in the digital age.
Read More
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Bioforum logo
DATA MANAGEMENT INNOVATION
Bioforum shortened database timelines by rethinking data management.
Watch Now
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GW Pharmaceuticals logo
IMPROVED TMF OVERSIGHT
GW Pharmaceuticals' moves to an in-house eTMF model to improve CRO oversight.
Read More

Driving Customer Success

Customer Stories View All Customer Stories
ARG
"We use Vault reports to perform pre-inspection quality control (QC). The ability to generate a report showing all unblinded study documents enables us to quickly review content and minimize stress."

Jen Stanislawski, Quality Assurance Manager, ARG

Learn more
Accera
"Veeva CRM makes it easy to scale up and change without disrupting existing functionality."

Ed Bach, Director of Sales, Operations

Hear why
Actelion
“Veeva offered industry-specific functionality for all different user groups – from key opinion leader managers to key account execs and field reps...all integrated within a single solution.”

Christoph Schmidt, PhD, Head of Global Commercial Excellence

Hear how
Alvotech
“We didn’t have much time to spend on customization. Vault QualityDocs gives us a solution that is purpose-built for efficiently managing GMP-related content...we knew we could be up and running fast without having to set up any infrastructure.”

Gudmundur Oskarsson, CIO

Hear how
Antares
“With a single vendor like Veeva where everything works together, we can be agile, more strategic, and drive sales results.”

Sal Paolozza, Senior Director, Sales Operations, Antares Pharma, Inc.

Learn more
Arriello
"With detailed guidance for each Vault Safety release, it is easier to apply new software updates and maintain a validated system."

Ivan Mihalic, Pharmacovigilance IT Systems Manager, Arriello

Learn more
“Veeva CRM underpins our multichannel strategy and digital acceleration initiative.”
Marcel De Jong | VP CRM Futures Global Business Lead, GSK
Find Out How
Astellas
Chose Veeva CRM as its European CRM standard for 2,000 users in more than 20 countries. Learn more
AstraZeneca
"The ROI for Veeva CRM at AstraZeneca was 29% with a cost savings of 30% annually. You can’t get much better than that."

John Pelkowski, Senior Director Client Engagement, Medical Affairs

Hear how
Bayer/Intendis
“Approved Email can help our reps deliver the information customers need in a timely manner and distinguish Bayer through responsiveness and service.”

Eckard Kather, Director of O&I KAM Pharmaceuticals

Hear how
Biogen
To fulfill its vision for true closed-loop multichannel marketing, Biogen connected insights across channels and data sources for more intelligent and personal engagement. Hear how
Learn more
Boehringer Ingelheim
Standardized on Veeva CRM for all prescription medicine commercial teams worldwide. Hear how
CMIC
Implemented Veeva Vault QualityDocs to 50 users in fewer than 4 weeks. Hear how
“Creating moments that matter – understanding very critically where our customers are, and what moments are important – helps us be more relevant in those moments.”
Tim White | Head of Customer Experience, Teva
Find Out How
Cancer Research UK
“Routine inspection preparation used to take as long as 12 days and archiving documentation took 40 days. Veeva Vault eTMF will allow us to complete these tasks much faster”

Stephen Nabarro, Head of Clinical Operations and Data Management

Hear how
Coloplast
Migrated 85,000 documents to Veeva Vault in under 13 weeks. Hear how
Conatus
“Having a system built according to the standards of the DIA TMF Reference Model was important to us, especially considering the scope and complexity of our clinical development activities.”

Steve Mento, CEO

Learn more about Vault eTMF
Daiichi-Sankyo
"Veeva gives us a true cloud platform to stay current on the latest technology capabilities...we expect to save resources and costs not having to upgrade projects every several years."

Yasuhiro Ikeda, Vice President, IT Strategy Department

Hear why
Learn more
Depomed, Inc.
“With Vault PromoMats, multiple people review content simultaneously via the cloud, resulting in fewer in-person sessions. Now our existing staff can get through an increasing volume of content more quickly.”

Kathleen Bennett, Senior Manager of Regulatory Affairs

Learn more
Eisai
Streamlined its computing environment by integrating three of its systems into a single solution. Hear how
“Veeva Vault Development Cloud gives us next-generation cloud applications to drive end-to-end business processes more efficiently and get medicines to patients much faster.”
Robert Nist | Vice President and Information Officer, Medicines Development and Connected Care IT, Eli Lilly
Find Out How
Ferrer
"Our reps are much more effective now that they have order management integrated with the customer master."

David Ferrer, CIO

Hear how
G1 Therapeutics
"With Vault Safety, both G1 and the CRO vendor have greater visibility and greater access to the data."

Richard Dyer, IT Senior Solutions Architect, G1 Therapeutics

Learn more
GenomeDx
"The speed at which we have been able to configure Vault to meet our needs...is a testament to the high degree of expertise Veeva has for developing cloud technology that is ready to go right out of the box.”

Andy Katz, Ph.D., VP, Operations & Chief Business Officer

Learn more
Grunenthal
"The cloud gives us the insurance of adequate capacity for data storage that server-based systems cannot guarantee."

Martine Delage, Head of Field Force Development

Hear how
IDDI
With Vault eTMF, IDDI's TMF creation form – based on out-of-the-box templates aligned with the DIA TMF Reference Model – enables the company to set up a new trial in a single day. Hear how
Learn more
Ipsen
“With Vault in place to standardize document processes, we will have greater visibility and efficiency globally.”

Malika Mir, CIO

Hear why
“Smart CRM systems will take us to the next levels of customer engagement by giving us even deeper and more actionable insights into customers across channels.”
Richard Kibrya | IT Service Delivery Manager, LEO Pharma
Find Out How
Keryx
"Having a complete view of the customer’s experience with the rep – including pre-call, in-call, and post-call activities – in a single solution enables us to create a premier sales force that’s laser-focused on customer needs.”

Abraham Ceesay, VP of Marketing O...

Hear how
Learn more
Lundbeck
“The Veeva CRM and CLM platform not only allows our medical representatives to improve their administrative effectiveness, it also provides strategic opportunities for improving targeting and segmentation."

Kelly Chen, National Sales Director

Hear how
Learn more
Medicines360
"Validation-ready, Vault QualityDocs saves us considerable time and resources."

Kevin Loftus, Quality Assurance Manager

Hear how
Learn more
Merck & Co. Inc.
"With Vault eTMF, we estimate a 30% reduction in time to find, import, and process documents."

Bryan Souder, Associate Director, Project Management

Hear how
Learn more
Moderna
Veeva helps companies such as Moderna bring new vaccines and medicines to patients. Learn how
Mundipharma
Implemented Veeva CRM in less than 2 months and have 100% user adoption. Hear how
“With global standardization on Vault PromoMats, we can efficiently produce and tailor material based on local country requirements while keeping core materials intact.”
Ian Hale | Vice President, Head of Global A&P, Shire
Find Out How
Nestle
Mobilized its global medical field force, marketing, and communications teams to efficiently interact in the field and connect with HCPs through multiple channels, including digital. Read Press Release
Novartis
Chose Veeva CRM for multiple global deployments. Learn more
Ora
"Veeva helps our teams execute studies in less time. Now we can manage information and end-to-end trial processes in one platform.”
Ed Leftin, Director, Clinical Systems
Learn more
Pharco
"Since our implementation of Veeva CRM, we’ve seen significant improvements including: increased field force efficiency, easier tracking of rep activity, and improved customer targeting."

Karel Goderis, Managing Director

Hear why
Pharma Start
“With Vault eTMF...we see tremendous hidden cost savings because TMF documents are uploaded, QC’d, and approved in the system all along the way."

Rebecca Moraris Director of Clinical Operations

Learn more
Questcor Pharmaceuticals, Inc.
"Veeva CRM is incredibly flexible – much more than any other software I’ve ever used."

Heather Beaudoin, Director, Commercial Analytics and Sales Operations

Hear why
“With Vault eTMF, we estimate a 30% reduction in time to find, import, and process documents.”
Bryan Souder, Associate Director, Project Management, Merck
Find Out How
Sobi
Implemented Veeva Commercial Cloud – including Veeva CRM, Veeva Vault PromoMats, Veeva Network, and Veeva OpenData – to enable timely, compliant, and personalized customer interactions. Hear how
Spectrum Pharmaceuticals, Inc.
"[Veeva CRM] allows our sales team to target their approach more effectively and provide better support to physicians.”

Carolyn Bogemans, Director of Sales Operations

Hear why
Takeda
"We’ve saved the equivalent of at least one FTE per group as a result of the new system."

Peter Rolfe, Senior Director of Commercial and Business Systems

Hear how
Learn more
Teva
“Veeva CRM has empowered Teva UK to meet the organization’s overarching objectives to centralize sales and marketing strategies and focus wholly on the customer.”

Christian Griffin, Head of Commercial Excellence

Hear how
Learn more
Vertex
“On average, our build times with Veeva are 7 1/2 weeks for early stage studies and we’ve had some major amendments in those studies.”

Michelle Harrison, Director of Clinical Data Management, Vertex

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