Vault CRM

Your Fastest Path to AI
Deep, Life Sciences CRM

Built for Global Life Sciences

Fastest Path to AI

Pre-call Planning: Proactive recommendations and insights, including suggested actions, with one-click execution, and content to streamline tasks and enhance productivity.

AI-powered Voice Control: Control Vault CRM with your voice and record, transcribe, and transpose interactions.

AI Validation for Compliant Free Text: Easily capture free text call notes through voice or text with real-time AI-enabled compliance validation.

AI for Vault CRM is available late 2025

Deep Application

Delivers Critical Local Capabilities: Supports all critical region-specific capabilities and regulatory needs – from Brazil to Japan, Germany and beyond.

Hundreds of Compliance Features: Compliant at its core, Vault CRM stays up-to-date with evolving regulatory and compliance needs.

Full Offline Support: Data, configuration, and content are seamlessly synchronized across mobile devices, giving the field team instant access to the information they need online and offline.

Trusted Partner to the Life Sciences Industry

Dedicated to Innovation and Customer Success

Abbott Bayer Biontech GSK Immedica-Pharma Neurocrine NewAmsterdam-Pharma NovoNordisk PMV Revolution-Medicines Rocket-Pharma WG-Critical-Care
Accelerating Launches and Delivering Highly Personalized Engagement
“Our goal to deliver outstanding customer experiences is shared with Veeva and our continued collaboration promises to help transform commercial operations to accelerate launch processes and drive highly personalized engagement.”
Uday Bose
Head of Global Customer Experience Excellence and Business Steering Boehringer Ingelheim
Vault CRM

A Deep Application Built for Life
Sciences — See it in Action

Announced 2022  |  Status Mature  |  Customers 51 – 100