Articles

Five Best Practices to Improve Audience Targeting

Health audience segments are a critical component of any biopharma advertising campaign,
but there are key factors that can help improve performance. Use this checklist to maximize
your budget and reach your marketing goals.


  • Tailor audience segments to the patient journey

    Identify the treatment stage of the target audience, such as recently diagnosed, treating
    in category, and adherence to specialty medications. Use Prime Segments to reach more
    niche audiences focused on conversion and use Reach Segments to aid upper funnel
    awareness goals.


  • Target what you measure, and measure what you target

    Align segment definitions to your KPIs to create a closed-loop strategy. This will help
    you measure and optimize audience segment performance accurately.


  • Inform your partner of your test and learn strategy

    Share the timeline and details of your test and learn strategy with your data partner so they
    can be prepared to help you capitalize on results. Even while testing, it’s best to use less
    than three segments at a time to ensure proper test management and to control reach
    and frequency.


  • Don’t become comfortable with stagnant segments

    A strong partner should refresh and optimize audience segments regularly and inform
    you of new methodology upgrades. Ensure that your brand is first-to-market with
    these improvements.


  • Be wary of audience extension and data overlays

    Many demand-side platforms (DSPs) include a default setting to extend your campaign
    to additional devices connected to the target audience. This can skew segment accuracy
    and negatively impact performance. Health segments are custom-built and account for
    key variables during the audience creation process.

Learn more about how Crossix Audience Segments can help you improve campaign performance and execute
more successfully.

Contact us at crossix_digitalconnect@veeva.com to learn how Crossix Audience Segments
can reach consumers throughout the patient journey.