Vault CRM Suite
Connecting Sales, Marketing, and Medical
Deep Life Sciences CRM and the Fastest Path to AI
The Future of Customer Engagement
Seamless Collaboration
Connect sales, marketing, and medical teams to break down silos and coordinate engagement.
Customer Centricity
A single customer view across teams for more personalized interactions and a better customer experience.
More Effective Field
Embedded AI and actionable data deliver deeper insights, faster decision making, and increased productivity.
Vault CRM Suite
Built for Smarter,
More Impactful Engagements
Multichannel CRM
Optimize HCP engagements and connect sales, marketing, and medical with a deep CRM that delivers the fastest path to AI. See Vault CRM in Action
Campaign Manager
Orchestrate personal and non-personal promotion with full visibility into all HCP touchpoints.
Service Center
Unify sales and service with integrated inside sales and contact center capabilities directly within Vault CRM.
Events Management
Improve event execution and gain more insight into speaker programs, advisory boards, strategic meetings, and more.
Align
Simplify the field planning process with integrated territory design and alignments.
Network
Deliver trusted master data to the commercial organization with an MDM for life sciences.
Nitro
Fuel decision making with an analytics platform that integrates commercial data sources.
Better Together
Connected Software and Connected Data
Trusted Partner to the Life Sciences Industry
Leaders Choose Vault CRM Suite
“With Vault CRM, we are on the fast track to personalized, AI-powered customer engagement in 2025 and a clear path for future innovation.”
Ozlem Arisoy
Head of Commercial Digital and Information Technology
Bayer
“Our continued collaboration with Veeva promises to help transform commercial operations to accelerate launch processes and drive highly personalized engagement.”
Uday Bose
Head of Global Customer Experience Excellence and Business Steering
Boehringer Ingelheim
“Seamless integration of processes, data, and systems with Vault CRM safeguards simplicity and gives a clear path to AI for field productivity and business excellence.”
Raimond Jähn
Vice President, Information Technology
BioNTech
Vault CRM Suite
See What’s New
Learn About Veeva AI for the Vault Platform and Veeva Applications
See AI in Vault CRM: Voice Control and
Compliant Free Text
Learn Why Bayer and GSK Chose Vault CRM
See How Veeva Vault CRM Campaign Manager Synchronize Sales and Marketing
Hear How GSK is Powering the Future with Vault CRM
Read How To Future Proof Your Customer Engagements