Madrid | 5–6 November, 2025
Moving the Industry Forward
Agenda
Tuesday, 4 November
Wednesday, 5 November
Details coming soon.
Details coming soon.
Details coming soon.
Details coming soon.
See how Vault CRM Suite enables synchronized sales and marketing teams, scalable account-level engagement (KAM), and improved coordination from clinical to effective commercialization.
Discover how standardizing and simplifying the Commercial and Medical content taxonomy models creates a scalable foundation for growth and future innovation like AI.
Discover how practical AI embedded in Vault CRM streamlines commercial workflows and boosts productivity. Features include engagement planning, compliant free-text, and semantic content search.
Learn best practices for planning and implementing the PromoMats-Medical connection to streamline document sharing between Vaults.
Discover Vault CRM Suite innovations advancing unified, customer-centric engagement. Explore how actionable data and AI agents directly embedded within CRM improve field efficiency.
Details coming soon.
Learn about recent and upcoming innovations in MedComms and MedInquiry, including new use cases we’re planning with Veeva AI.
Learn about exciting new innovations coming to the Link Suite of data applications.
Discover how a top biopharma leverages Link’s deep KOL data and flexible workflows to improve customer-centricity and productivity.
Learn how Veeva OpenData and Veeva Network innovate to enable AI at scale and streamline data management. A top 20 biopharma will share their journey to globally harmonized master data.
See how Vault CRM Suite unifies sales, marketing, medical, and service on a single platform for personalized HCP journeys, streamlined commercial operations, and better patient outcomes.
Learn more about deep integrations between Vault CRM Suite and Microsoft 365 to support cross-team collaboration and improve productivity.
Discover key features that will help you streamline content preparation, reduce review cycles, and ensure compliance while empowering your agencies and marketing teams.
See how Veeva OpenData’s enhanced global data model and Direct Data API can move your AI and analytics projects beyond pilots to drive enterprise-wide impact.
Streamline content from creation to delivery by connecting real-time usage metrics in CRM with assets on PromoMats and MedComms.
Understand how to implement custom workflows to streamline approvals, reduce reviewer workload, and achieve faster time-to-market with a tier-based review model.
Learn Vault CRM migration key considerations and gain practical advice from small to mid-size companies who have successfully transitioned.
Learn best practices from leading biopharma on unifying teams and channels for precise customer journeys and measurable impact. Get a product overview, see a live demo and roadmap.
Discover how top biopharma leaders are transforming MLR review teams into strategic partners and what is required to build trust and agility within your organization in an increasingly AI-enabled future.
You’ve implemented PromoMats, now what? Learn how to strategically grow and scale your compliant content ecosystem, maximizing your investment and impact.
Hear from two top biopharmas on transforming med info operations, investing in change, and how they are maximizing MedInquiry for growth and success.
Learn how top 20 biopharmas drive local market value by building a reliable customer master data foundation with Veeva OpenData. Gain insights into how they enable their field force, boost efficiency, and address data management challenges.
A top biopharma shares how they redefine segmentation and targeting with Veeva CRM Pulse. Gain insights into how to find more HCPs, engage them effectively, and drive top-line growth.
Industry leaders share how they use Link to accelerate insights in new therapeutic areas and engage the right experts. Hear how Link’s deep KOL data powers their cross-functional teams as well as AI innovations.
Empower data-driven decision-making with tailored insights visualizations in CRM. Craft personalized user experiences with no-code customization options.
Learn how your MLR reviewers can be more efficient and improve their PromoMats experience with this end-to-end overview.
Learn more about the industry’s AI-powered MLR review solution, designed to drive efficiency through upstream quality checks and seamless marketing content review.
Transform WhatsApp into an official communication channel for field teams via Vault CRM Engage. Learn how to reach more HCPs through audit-ready chat messaging.
Learn from a top biopharma’s transformative journey to the next-generation commercial platform. Gain strategic insights for a successful transition and go-live best practices to unlock innovation.
Industry leaders discuss leveraging Veeva data to understand HCP needs and experiences. Explore how connected engagement and robust measurement can align HCP expectations with their actual experience, leading to greater impact and advocacy.
Explore how a biopharma elevates the customer service experience by streamlining case handling, improving cross-team collaboration, and using AI-powered content discovery and 360-degree transparency for faster, smarter resolutions. Get a product overview, see a live demo and roadmap.
Discover how a leading biopharma transformed its content planning and execution from disconnected efforts to integrated strategies and technologies. Learn how it optimized internal capabilities to deliver exceptional customer engagement.
Gain best practices from industry leaders on how to advance new outcome metrics to measure medical impact. Learn about three key enablers: valuable relationships, targeted education, and actionable insights.
Two data leaders share ‘the art of the possible’ for integrating Link data to uncover new customer insights, transform analytics, and drive business processes.
Hear how a top biopharma built a true Customer 360 view through a globally harmonized data foundation, connecting Veeva Commercial Cloud, Data Cloud, and third-party systems to empower its field force with actionable insights embedded in their workflow.
Thursday, 6 November
Learn from industry leaders redefining customer engagement and go-to-market strategies with Vault CRM. An end-to-end approach driving productivity, innovation, and customer impact.
Discover how Vault CRM innovations optimize field medical engagement. Hear from industry leaders on improving team collaboration and fostering a unified approach to scientific exchange.
Explore Vault CRM complete and tailored solution for engagement, content, and analytics built for consumer health organizations. See Vault CRM pharmacy sales capabilities in action, followed by roadmap and Q&A.
Explore how a top biopharma accelerates end-to-end event management and deliver high-impact engagements. Learn best practices from its success story, followed by product roadmap and Q&A.
Explore the AI-driven transformation of MLR review with MLR Bot. Learn how to get your organization ready by building the right foundations from the start to bring unprecedented speed, accuracy, and compliance to your organization.
Wondering how content will work in a Vault CRM migration? Learn from a top biopharma who is integrating both to build a more effective and efficient content supply chain, and how it aligned its assets and systems to drive significantly better customer engagement.
Hear how a top biopharma is restructuring its medical content model in MedComms, adopting the digital SCP framework to track scientific narratives through the content lifecycle.
Explore how the industry’s leading solution for KOL insights is driving the conversation forward with recent and upcoming innovations to power sales, marketing, and medical teams.
Discover Veeva OpenData innovations, including a new data model, data delivery channels and global expansion. Explore upcoming Veeva Network enhancements simplifying Vault CRM integrations, system maintenance, and enabling AI.
See how Vault CRM Suite unifies sales, marketing, medical, and service on a single platform for personalized HCP journeys, streamlined commercial operations, and better patient outcomes.
See how new capabilities in Vault CRM help MSLs better prepare for and summarize deep medical discussions.
See how to integrate content from Vault PromoMats directly into Events Management. This demo will showcase key Vault CRM content capabilities to enhance engagement for your events.
Learn how dynamic content widgets, creative tool asset picker and asset reporting can maximize your DAM set-up.
Discover how AI and Next Best Action (NBA) become a reality with accurate, timely, real-world HCP access data through Veeva CRM Pulse.
Discover how Service Center enables inside sales teams to run efficient inside sales campaigns with attempt tracking, call reporting, target list management, and performance management
Explore how to streamline your review and approval process by automatically identifying how similar new assets are to existing content and how it is helping reviewers quickly assess changes.
Discover how a leading biopharma redefined Key Account Management by breaking silos and aligning cross-functional teams. Learn how deeply embedding local insights delivers shared value, accelerating impact through an end-to-end engagement approach.
Learn how a top biopharma connected software and data to accelerate actionable insights directly embedded in end-user workflows.
Learn how industry leaders are using Vault CRM Engage as a scalable, compliant, and unified inbound channel for HCPs across Europe. Streamline digital engagement, giving HCPs a single, easy way to connect with the industry.
Explore how a top biopharma scaled field alignment in various countries while tailoring territory management for local needs. Learn best practices from its success story, followed by product roadmap and Q&A.
Learn how to set up MedComms to optimize your scientific communications strategies and measure the impact of targeted education activities downstream.
Discover how to transform raw insights into actionable intelligence with Link Medical Insights. Hear how industry leaders use it to drive faster decisions, achieve enterprise-wide impact, and gain a competitive edge.
Learn how a top biopharma deployed Link Workflow to transform KOL engagement and boost collaboration across medical and commercial teams. Find out how streamlined planning and real-time intelligence at congresses contribute to overall medical impact.
Explore how commercial leaders drive field productivity and enhance analytics by leveraging customer master data. Discover their strategies for demonstrating data’s value and fostering a data-driven culture.
Learn how to lower integration costs and get consistent, near-real-time data updates by replicating your Vault data with a single API call.
Learn how to automate label updates across Vaults and standardize your product model.
Explore upcoming innovations in Vault CRM. Get a preview of AI-powered CRM, reimagined medical interactions, and enhanced KAM capabilities, all built on the power of the Vault platform.
Understand the key differences between Vault CRM and commonly used Salesforce platform components for a seamless transition.
Understand how to set up and customize reports and dashboards for full visibility into content performance and extracting key insights to optimize content workflows.
Learn how to enable and scale claims management to strengthen compliance, improve efficiency, and bring content to market faster.
Veeva experts outline a pathway for MedInquiry feature adoption, from foundational capabilities to advanced innovation and AI. Learn how to align your roadmap with near- and long-term business goals.
Learn more about Link’s next-generation approach to delivering insights faster across a global enterprise and get a preview of upcoming product innovations.
Discover how custom workflows on Link data connect sales, marketing, medical, and clinical teams for more effective KOL engagement. Hear key use cases and upcoming product innovations.
Details coming soon.